Sign in to the portal and go to Services, then click your hosting service. The IP address is listed right on the overview page, no digging through cPanel required. That's the fastest path for almost every reason you'd want it: setting up a hosts-file preview, pointing a DNS record manually, or troubleshooting a connection issue.
Where to find it in the portal
From the portal sidebar, click Services, then select the hosting service for the domain you're working with. The overview page shows your server's IP address near the top, alongside your plan and datacenter location. This is the IP your hosting account actually runs on.
If you need it for a specific reason, like previewing your site before switching DNS over, see previewing your site before the DNS switch for the full hosts-file walkthrough that starts from this same IP lookup.
Finding it from cPanel instead
If you're already inside cPanel for another task, you don't need to leave. Check the DETAILS section in the portal's service overview - that's the source for your server's IP either way, since cPanel doesn't have its own listing for it.
Why the IP sometimes looks different from a lookup tool
If you run a public tool like dig yourdomain.com or a "what's my site's IP" checker and get a different address than what's in the portal, a common reason is Cloudflare. The portal's Cloudflare CDN page has a per-domain Proxy toggle, and lookup tools can show a different address on domains where it's on.
What you'd actually use it for
A few concrete situations where the IP matters:
- Hosts-file preview. Point your own computer at the server before your domain's DNS goes live, so you can check the site privately. Covered step by step in previewing your site before the DNS switch.
- Manual DNS records. If you're managing DNS yourself and need to point an
Arecord at your hosting, this is the value you'd enter. Records themselves are edited under your hosting service's DNS Zone Editor, not the domain's nameserver page. - Third-party monitoring or firewall allowlists. Some external tools ask for your origin IP to whitelist it or to verify connectivity directly to the server, bypassing any proxy in front of it.
- Confirming propagation. After a DNS change, comparing the IP your domain resolves to against the IP on your service's overview page is a quick sanity check that the change has taken effect where you're checking from.
If the IP doesn't match what you expect
If you've recently upgraded plans or migrated to a new server, the IP on the overview page reflects your current account, so trust what's there over anything cached in an old screenshot or note. If your site is showing content from an old host even after you've confirmed the portal's IP is correct, that's usually a propagation delay or a stale local DNS cache, not a wrong IP.
If the overview page isn't showing an IP at all, or you're unsure which service maps to which domain, open a ticket from Support in the portal for a quick lookup.