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Plain-English guides written for the way you actually use Flashcloud. 90+ articles across 8 topics. Search, or browse by topic below.

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Getting started

  • › Find your way around the portal
  • › The portal vs cPanel — what goes where
  • › Welcome to Flashcloud
4 articles →

Hosting

  • › Accessing cPanel
  • › Addon domains, aliases, and subdomains
  • › Can I get a dedicated IP address?
27 articles →

WordPress

Questions about WordPress

  • › Backing up your WordPress site
  • › Changing your WordPress site's domain
  • › Fixing the WordPress white screen of death
14 articles →

Domains

  • › Can I use a domain I already own?
  • › DNS records and how to manage them
  • › Domain contacts (registrant, admin, tech, billing)
17 articles →

Email

  • › Accessing your email through webmail
  • › Backing up your email
  • › Creating email accounts on your domain
12 articles →

Billing & invoices

  • › Cancelling a service
  • › Downloading your invoices
  • › Monthly vs annual billing cycles
9 articles →

Account & security

  • › Changing the email on your account
  • › How do I reset my password?
  • › How do I turn on two-factor authentication?
8 articles →

Troubleshooting

  • › Enabling error logging
  • › Fixing a 500 Internal Server Error
  • › I can't sign in to the portal
6 articles →
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