KNOWLEDGEBASE
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Plain-English guides written for the way you actually use Flashcloud. 520+ articles across 16 topics. Search, or browse by topic below.
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Getting started
- › Adding your first website: from empty hosting to live site
- › Checking Flashcloud system status
- › Getting around cPanel: the tools that matter
13 articles →
Hosting
- › Giving a developer access to your account safely
- › When to upgrade your hosting plan
- › Finding your website's IP address
55 articles →
cPanel
- › A redirect I added in cPanel is not working
- › Backing up and restoring a single database
- › Changing the PHP version (whole account or one folder)
48 articles →
WordPress
Questions about WordPress
- › Changing your theme without breaking the site
- › Fixing a blank wp-admin page
- › Fixing the "HTTP error" when uploading images
101 articles →
Applications
- › Running a Flask or Django app with Setup Python App
- › Configuring PrestaShop SMTP on Flashcloud
- › Deploying a Vite or React build to shared hosting
34 articles →
Domains
- › Check DNS propagation worldwide (free tool)
- › Checking DNS propagation from the Flashcloud portal
- › Preview a site on your Flashcloud account before switching DNS
64 articles →
- › Email for multiple domains on one account
- › Forwarded email not arriving at Gmail or Outlook
- › I can send email but cannot receive
45 articles →
Cloudflare
- › Caching and logged-in users, carts and forms
- › Can I use my own Cloudflare account? What you can and cannot change
- › Cloudflare 520 to 526 errors explained
17 articles →
Speed and caching
- › LiteSpeed Cache: CDN settings with Cloudflare
- › LiteSpeed Cache: the Cache tab
- › Reducing CPU usage on a hosting account
10 articles →
Migrations
- › Moving your website from Bluehost to Flashcloud
- › Moving your website from Cloudways to Flashcloud
- › Moving your website from FastComet to Flashcloud
27 articles →
Linux and SSH
- › Changing permissions with chmod (and what 644 and 755 mean)
- › Creating folders with mkdir
- › Deleting files safely with rm
20 articles →
AI Connector
- › Changing DNS records through your AI assistant
- › Checking a domain's DNS and nameservers with your AI assistant
- › Connecting VS Code, Windsurf and other MCP clients
20 articles →
Billing & invoices
- › Are there setup or hidden fees?
- › Can I pay monthly?
- › Charged twice: what to do
20 articles →
Account & security
- › Give your team access with their own logins
- › Changing the email on your account
- › How do I reset my password?
9 articles →
Troubleshooting
- › Reading access and error logs
- › Symptoms of a full disk (and the fix)
- › Unexpected redirects (301 and 302) and where they come from
29 articles →
Internet essentials
- › What is a CDN?
- › What is a web server (Apache, LiteSpeed, Nginx)?
- › What is FTP (and why SFTP replaced it)
17 articles →
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