Pointing your domain to your hosting account

When you have hosting with us and a domain registered elsewhere, you need to tell the world where the domain "lives." Two ways to do that, both are fine — pick whichever fits your situation.

Option 1: Change nameservers (recommended)

This is the simplest path. You point your domain at our nameservers, and we manage all DNS for you — A records, MX records, mail authentication, the lot.

For shared and WordPress hosting, our nameservers are:

• ns1.flashcloud.com
• ns2.flashcloud.com

For VPS and Dedicated Servers, you'll have your own per-server pair like ns1.vmXXX.flashcloud.host. Your service detail page in Services shows the exact pair.

To change nameservers:

1. Sign in to your domain's current registrar (GoDaddy, Namecheap, whoever).
2. Find the nameserver settings for the domain — usually under "Domain settings," "DNS," or "Nameservers."
3. Replace the existing nameservers with our pair.
4. Save.

DNS propagation takes anywhere from a few minutes to a few hours depending on the registrar.

Option 2: A record only (advanced)

If you want to keep DNS at your current provider — useful when you're using Cloudflare, Route 53, or your registrar's DNS for other reasons — you can leave nameservers alone and just update one A record:

1. Sign in to your DNS provider.
2. Find the A record for @ (or your domain root, e.g., yourdomain.com).
3. Change its value to your server's IP address. The IP is on your service detail page in Services under Information.
4. Repeat for www if you have a separate record (or use a CNAME www → yourdomain.com).
5. Save.

You'll also want MX records pointing to our mail server if you're using our email — or to your other email provider if you're using one.

Which should I pick?

• Use nameservers if you don't have a strong reason to manage DNS elsewhere. It's the easiest setup and we handle SSL, mail authentication, and DNS-for-Cloudflare-proxy automatically.
• Use A records if you have a Cloudflare account with custom workers, you're managing DNS as a single source of truth across multiple providers, or your team has DNS expertise and prefers full control.

After you've pointed the domain

DNS propagates over the next few minutes to a few hours (see How long does DNS propagation take?). Once it propagates:

• Your domain loads your hosting from anywhere in the world.
• We auto-issue an SSL certificate within ~5 minutes.
• Your site is reachable at both https://yourdomain.com and https://www.yourdomain.com.

If something doesn't work after a few hours, check:

• The nameservers actually saved at your registrar (some have caching delays at the registrar's side).
• Your DNS provider isn't doing anything unusual — wildcard records, CAA records blocking Let's Encrypt, etc.
• Your hosting service is actually active in the portal (not pending).

If stuck, open a ticket with your domain name + "DNS not loading" and we'll troubleshoot.