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DOMAINS

Renewing your domain

Domains need to be renewed before they expire. Auto-renew handles this for you by default; you can also renew manually for any number of years up to ICANN's 10-year cap.

How auto-renew works

When you register or transfer in a domain, auto-renew is on by default. About 30 days before expiry, we:

  • Generate a renewal invoice.
  • Email you the invoice.
  • Charge your saved payment method on the due date if auto-pay is on.
  • Renew the domain at the registry.
  • Email you a confirmation.

You don't need to do anything if auto-renew is on, your card is up to date, and you're happy with the renewal cycle.

Renewing manually

To renew on demand (or for more years than the default cycle):

  1. Go to Domains and click the domain.
  2. Click the Renew tile.
  3. Pick how many years to renew. We show the total cost upfront.
  4. Confirm. We charge your payment method and renew at the registry.

How many years can I renew?

ICANN caps registration + renewal at 10 years total for any domain. So:

  • If your domain is currently registered through 2027 (3 years out), you can add up to 7 more years in one renewal.
  • The cycle picker shows the maximum you can pick — we calculate the cap automatically based on the current expiry.

Some country-code TLDs have shorter caps (5 years, for example) or different rules — the picker reflects each TLD's specifics.

Multi-year discounts

Many TLDs offer multi-year discounts at the registry level — the per-year price drops when you register or renew for longer. Where these apply, we pass the discount through to you.

The cycle picker shows per-year pricing as you change the number of years, so you can see if a 3-year renewal is cheaper per year than a 1-year renewal.

Auto-renew on or off

You can toggle auto-renew at any time:

  1. Open the domain in Domains.
  2. Find the Auto-renew tile.
  3. Toggle it.

Turning it off doesn't cancel the domain — the domain stays registered through its current expiry. It just means we won't auto-charge you for the next renewal. You'll still get the reminder emails, you'll just need to pay the invoice manually.

Reminders we send

If a renewal invoice is unpaid, we send reminders at:

  • 30 days before expiry — first invoice.
  • 14 days before expiry — payment reminder.
  • 7 days before expiry — urgent reminder.
  • 1 day before expiry — last chance.

Plus daily reminders during the post-expiry grace period (see What happens if I forget to renew?).

What if my card declines?

If auto-pay tries to charge a card that fails:

  • We email you immediately.
  • A banner appears in the portal showing the failure.
  • We retry the charge automatically over the next several days.
  • You can update the card from Account → Payment methods and the next retry will use the new one.

If the renewal date passes with the invoice unpaid, the domain enters its grace period (still recoverable for ~30 days at most TLDs).

Renewal pricing

Renewal is at standard pricing — what you see on the cycle picker. This may differ from your original registration price if:

  • You used a "free with hosting" bundle for the first year.
  • You took advantage of a promotional discount on registration.
  • The registry has changed the wholesale price for the TLD since you registered.

The cycle picker always shows you the actual amount you'll pay before you confirm.

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