Changing nameservers at GoDaddy, Namecheap, and Cloudflare

To point a domain at Flashcloud hosting, change its nameservers to ns1.flashcloud.com and ns2.flashcloud.com (or your VPS-specific pair if you're on VPS or a Dedicated Server, found on your service page under Information). The setting lives in a different spot at every registrar, but it's always a "Nameservers" or "DNS" section on the domain's management page. Below are the exact paths for the three registrars we get asked about most.

Before you start: if your domain is locked at its current registrar, you don't need to unlock it for a nameserver change (locking only blocks registrar-to-registrar transfers). If you're also transferring the domain itself, see unlocking a domain for transfer instead.

GoDaddy

1. Sign in to your GoDaddy account and go to My Products.
2. Find the domain and click the three-dot menu next to it, then choose Manage DNS.
3. Scroll to the Nameservers section and click Change.
4. Select Enter my own nameservers (advanced).
5. Remove GoDaddy's default nameservers and enter ns1.flashcloud.com and ns2.flashcloud.com.
6. Save. GoDaddy will show a confirmation warning that DNS records at GoDaddy will stop being used, that's expected.

Namecheap

1. Sign in and go to Domain List in the left sidebar.
2. Click Manage next to the domain.
3. Under the Nameservers section on the domain overview tab, change the dropdown from Namecheap BasicDNS to Custom DNS.
4. Enter ns1.flashcloud.com in the first field and ns2.flashcloud.com in the second.
5. Click the green checkmark to save.

Cloudflare (domain registered there)

If Cloudflare is your registrar (not just a DNS proxy in front of another registrar), the nameserver setting is under domain registration, not the DNS app:

1. Sign in to the Cloudflare dashboard and select the domain.
2. Go to DNS > Settings, or from the account home, open Domain Registration for that domain.
3. Find Cloudflare Nameservers and switch to Custom nameservers (sometimes labeled "Use custom nameservers instead of Cloudflare's").
4. Enter ns1.flashcloud.com and ns2.flashcloud.com.
5. Save. Note this disables Cloudflare's own DNS and proxy features for the domain, since we run DNS for it once nameservers point to us. Our shared and WordPress hosting is also backed by Cloudflare, so you keep anycast routing and DDoS protection either way, managed from our side now.

What happens after you save

The registrar sends the update to the domain's registry, and it typically takes effect within a few minutes to a few hours. Full worldwide propagation can take longer depending on cached DNS records elsewhere. If your domain is already registered with Flashcloud and you're only switching hosting, this step usually isn't needed at all, we set the right nameservers automatically. For the mechanics of why some resolvers see the change faster than others, see how long does DNS propagation take.

You don't have to move the domain's registration to change its nameservers. Keeping the domain at GoDaddy, Namecheap, or Cloudflare while hosting with us is completely normal, see can I use a domain I already own for the tradeoffs versus transferring in.

If the change doesn't seem to take

Double-check for typos in the nameserver values first, that's the most common cause of a stuck change. If it's been more than 48 hours and a checker like dnschecker.org still shows the old nameservers everywhere, or you're not sure your registrar's save actually went through, open a ticket from Support > New ticket in the portal. A real person can confirm what our side sees and rule out a typo or a registrar-side delay.