Email server settings (IMAP and SMTP)

When you set up your Flashcloud email account in any email client (Apple Mail, Outlook, Thunderbird, the iPhone Mail app), the client needs server addresses, ports, and authentication details. Here are the values to enter.

At a glance

• Incoming (IMAP): mail.yourdomain.com, port 993 (SSL).
• Outgoing (SMTP): mail.yourdomain.com, port 465 (SSL).
• Username: your full email address (e.g., you@yourdomain.com).
• Password: what you set when creating the account.

Recommended (IMAP + SSL)

Use IMAP. It syncs messages across all your devices — read on your phone, the message shows as read on your laptop. Mailboxes stay on the server; everywhere you log in, you see the same content.

Outgoing (SMTP)

Both ports work. 465 with SSL is the modern recommendation; 587 with STARTTLS is supported for clients that prefer it.

Less recommended (POP3)

POP3 downloads messages to your device and removes them from the server. Useful only if:

• You want to use just one device.
• You want to free up server-side storage by archiving locally.

Most users should stick with IMAP. POP3 settings:

Domain not yet pointed?

If your domain isn't pointed at our hosting yet (you haven't switched nameservers), use the alternative server mail.your-server-hostname.flashcloud.com instead of mail.yourdomain.com. Your service detail page in Services shows the exact value.

This is temporary — once DNS propagates, switch to mail.yourdomain.com so SSL certificates and authentication work cleanly.

Auto-configuration

Most modern email clients (Apple Mail, Thunderbird, recent Outlook) auto-detect Flashcloud's email settings from your address. Try this first:

• Apple Mail: System Settings → Internet Accounts → Other → Email Account. Enter your name, email, password — Apple Mail figures out the rest.
• iPhone: Settings → Mail → Accounts → Add Account → Other → Add Mail Account. Same pattern.
• Thunderbird: File → New → Existing Mail Account. Enter name, email, password — Thunderbird probes the server.
• Outlook: File → Add Account. Enter your email; Outlook prompts for password.

If auto-config fails, fall back to manual settings using the values above.

Testing your setup

Once configured, send a test message:

• From your new account to a personal address (Gmail, your old email). Confirm it arrives.
• From a personal address back to your new account. Confirm it arrives in IMAP.

If either fails:

• Outgoing fails — check SMTP authentication is enabled and the password is right.
• Incoming fails — confirm DNS MX records point to our mail server (the portal can verify in Domains → DNS).
• Outgoing rejected by recipient — your sending IP may not have proper SPF/DKIM. See Email deliverability.

Mobile-specific tips

• iOS Mail: works with our settings. Push notifications work for IMAP via iOS's IDLE support.
• Gmail app on iOS: works, but uses Gmail's POP3 fetcher, which polls every 15-60 minutes. Apple Mail or a dedicated client (Spark, Edison Mail) gives faster sync.
• Android Gmail app: works for adding "Other" accounts. Slow polling like the iOS version.
• Android Outlook: solid native sync.

If real-time push notifications matter, use Apple Mail (iOS) or Outlook (Android), not the Gmail apps.

Power-user note

For advanced users who want more granular control:

• Subscribe to specific folders in IMAP — IMAP shows all folders by default; in Apple Mail's account settings, you can choose which to sync.
• Local archiving — many clients can move old messages to local storage (off the server) once they age past a threshold. Useful for quota management.
• Multiple addresses on one account — most clients let you set up "send as" with a different From address while using one IMAP account. Useful for info@, support@, sales@ all going to one mailbox.