45 articles.
Email for multiple domains on one account
One hosting account can run mailboxes on every domain you host with us. Each domain keeps its own set, kept separate by DNS and Email Accounts.
Forwarded email not arriving at Gmail or Outlook
Forwarding breaks SPF, but DKIM usually survives it. Here's why forwarded mail still bounces or lands in spam, and how to check which one actually failed.
I can send email but cannot receive
Sending works but nothing arrives? Check MX records, mailbox quota, and spam filters first. Here is the troubleshooting order to follow. If you can send email but.
Sending site email through Gmail SMTP
How to route outgoing mail from your site or app through Gmail's SMTP server: host, port, app passwords, and fixing SPF so authentication passes.
Using Gmail with your domain (send and receive from Gmail)
Forward incoming mail to Gmail with a cPanel forwarder, then add a Send As alias in Gmail using your mailbox's SMTP settings so replies go out from your domain.
Apple Mail "cannot send message using the server"
Usually it's the SMTP port or password. Check port 465 with SSL or 587 with STARTTLS, then re-enter your password under Server Settings. This error means Apple Mail.
Catch-all (default) addresses: when to use one
A catch-all address collects every mail sent to your domain, including typos. Useful for catching mistakes, but risky as your only spam filter.
Changing an email password (cPanel and webmail)
Change an email password from cPanel's Email Accounts tile, then update every device or app using that mailbox manually, or mail stops sending and receiving.
Copying mailboxes between servers with IMAP sync
How to use imapsync to copy mail between two IMAP servers folder by folder, without deleting anything from the source until you've verified the copy.
Creating email filters (per-mailbox and global)
Filter email by sender, subject, or content using cPanel's Global Email Filters (account-wide) or per-mailbox Email Filters for one address. Here's how.
Email ports: 25, 465, 587, 993, 995
What each mail port does and which to use. 465 (SMTP/SSL) and 993 (IMAP/SSL) are the ones you want for Flashcloud email accounts on most setups.
Email spoofing: what it is and how SPF, DKIM and DMARC stop it
Spoofing fakes your domain in the "From" field. SPF, DKIM and DMARC together verify senders and tell mailboxes what to do with messages that fail.
Setting up your email in Outlook for Windows (new Outlook and classic)
New Outlook or classic desktop Outlook on Windows: exact IMAP/SMTP settings, port pairings, and where each version hides manual setup screens.
Setting up your email in the Gmail app on Android
Add your Flashcloud email to the Gmail app on Android using IMAP and SMTP. Covers server settings, ports, and fixes for common login errors.
Setting up your email in Thunderbird
Configure Thunderbird for your Flashcloud email account with IMAP and SMTP settings on ports 993 and 465 for incoming and outgoing mail. Add your Flashcloud email.
Setting up your email on iPhone and iPad (Mail app)
Add your Flashcloud mailbox to iOS Mail with the right server, port, and security settings, and fixes for the common verification failure it can hit.
Using Microsoft 365 with your domain (MX, autodiscover, SRV records)
Point your domain's MX records at Microsoft 365, add the autodiscover CNAME, and update SPF and DKIM without breaking existing mail delivery.
Using our email when your website is hosted elsewhere (and the reverse)
MX records route your mail and A records route your website, separately. Point one at Flashcloud and leave the other with a different provider.
Checking SPF and DKIM with the Email Deliverability tool
Run cPanel's Email Deliverability check to see whether SPF and DKIM are valid for your domain, then repair a flagged record straight from the same screen.
Cleaning a full mailbox with Email Disk Usage
A full mailbox bounces new mail. Find which folders are eating the quota with cPanel's Email Disk Usage, then bulk-clear old mail, Trash, and Spam fast.
Fighting inbound spam: Spam Filters and when BoxTrapper backfires
Configure Spam Filters for real inbound spam control. Skip BoxTrapper: its challenge-response system creates loops and silently drops legitimate mail.
Tracing a sent email with Track Delivery
cPanel's Track Delivery shows every send attempt with its status. Here's how to read the table and spot bounces, defers, and routing failures fast.
Accessing your email through webmail
Webmail lets you read and send email from any browser, without setting up an email client. Useful for occasional access, traveling without your usual device, or just preferring…
Backing up your email
Our daily server-level backups include all your email. But you may also want copies on your own infrastructure for archives, compliance, or peace of mind. Here are the options.…
Checking and delisting a blacklisted mail server
How to check if your domain or server IP is blacklisted, understand what triggered it, and get delisted. Includes when to open a ticket.
Creating email accounts on your domain
Email accounts on your domain ( you@yourdomain.com , info@yourdomain.com ) take a minute to create. They live on your hosting account and can be checked via webmail or any email cl
DKIM: what it is and why your email needs it
DKIM signs your outgoing mail so inboxes can verify it wasn't forged. Flashcloud auto-configures it for hosted domains. Here's how to check.
DMARC: setup, policies, and the Gmail/Yahoo rules
How to add a DMARC record, choose p=none, quarantine, or reject, and meet Gmail/Yahoo's 2024+ bulk sender authentication rules.
Email bounce messages decoded (550, 554, relaying denied)
What 550, 554, and "relaying denied" bounces actually mean, plus the fastest fix for each, from a DNS record to a full mailbox.
Email forwarding
Email forwarding sends incoming messages on one address to a different one. You can forward to a single destination, multiple destinations, or both keep a local copy and forward.…
Email server settings (IMAP and SMTP)
When you set up your Flashcloud email account in any email client (Apple Mail, Outlook, Thunderbird, the iPhone Mail app), the client needs server addresses, ports, and…
How many email accounts can I create?
Most of our hosting plans allow unlimited email accounts, capped only by total storage. A few entry-level plans cap account count specifically. Where the limit lives For each…
How to read email headers to trace delivery problems
Full email headers show every server a message passed through and why it was accepted or flagged. Here's how to pull them and read the Received chain.
Increasing email storage quotas
Each email account has a storage quota — once full, no new messages arrive (senders get bounced). You can increase a quota anytime, up to your plan's total limit. Change a quota Go
Moving your email to Flashcloud from another provider
Sync mailboxes with imapsync while keeping your old inbox live, or hand it to our free transfer team. Sequence MX cutover to avoid dropped mail.
POP3 vs IMAP — which should I use?
When you set up an email client, you pick a "protocol" for incoming mail: IMAP or POP3. The choice matters more than it sounds. Short answer Use IMAP. Almost always. What's the…
Setting up email autoresponders
An autoresponder sends an automatic reply to anyone who emails a specific address. Common uses: vacation auto-replies, "we got your message" acknowledgements, after-hours bot…
Setting up your email in Apple Mail (Mac and iPhone)
Add your Flashcloud address to Apple Mail on Mac or iPhone: manual setup fields, iCloud sync quirks, and fixes when auto-detect fails.
Setting up your email in Outlook
Server settings, port numbers, and the exact steps for new Outlook and classic Outlook on Windows, Mac, and mobile, plus fixes for common errors.
Setting up your email on phones and desktop apps
You can read and send your Flashcloud email from the built-in app on your phone or from a desktop client like Outlook or Apple Mail. This guide covers the general setup that works…
SPF records: what they are and how to set one up
SPF stops spoofed email from your domain. We set it up automatically for Flashcloud-hosted mail; here's how it works and how to add includes.
Using Google Workspace with your domain
If you'd rather use Google Workspace (Gmail's business product) for email instead of our hosting-based email, you can. Your domain stays with us; email routes to Google. Setup at a
Warming up a new sending domain
New domains need a slow, steady ramp before high-volume sending. Skip it and inboxes route you to spam, no matter how clean your setup is.
Why are my emails going to spam?
Emails landing in recipients' spam folders is frustrating, but usually fixable. The root cause is almost always one of: missing email authentication records (SPF, DKIM, DMARC), sus
Why can't I send email?
If your email client receives mail just fine but can't send, the problem is almost always with SMTP configuration. Here's the troubleshooting flow. Check the basics SMTP server…
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