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Viewing your website statistics

Last updated

IN SHORT

Flashcloud's portal shows website statistics on your service detail page: visitor traffic over time, top pages, bandwidth used, and storage used. These come from server-side request logs, so they count every visitor, including bots and crawlers, which makes them useful for spotting scrapers or attacks.

You can see basic traffic statistics for your site directly from the portal. For deeper analytics, you'll likely want a tool like Google Analytics or Plausible — but the built-in stats are enough to spot trends and unusual activity.

In the portal

Your service detail page in Services shows:

  • Visitor traffic over time — daily and monthly views.
  • Top pages — which URLs are getting hit most.
  • Bandwidth used — disk transfer total, against your plan's quota.
  • Storage used — current vs limit.

These come from server-side request logs, so they include all visitors (including bots, crawlers, and automated traffic) — that's a feature, not a bug, when you're trying to spot scrapers or attacks.

In cPanel

For more detailed analytics from the server-side perspective, cPanel has a few tools:

  • Awstats — graphical breakdown by hour/day/month, by country, by browser, by referrer.
  • Awstats — older, more compact reports of the same data.
  • Raw access logs — the actual web server log files. Useful for debugging or piping into log-analysis tools.
  • Errors — recent web server errors (404s, 500s) for diagnosing issues.

To open: go to Services → click hosting → cPanel tile → look under Metrics in cPanel.

Server-side stats vs JavaScript analytics

Two different perspectives:

Server-side (Awstats, Awstats, our portal):

  • Counts every request — humans, bots, scrapers, RSS readers, monitoring tools.
  • Doesn't require JavaScript to be enabled.
  • Doesn't track behavior beyond pageview counts.
  • Great for: bandwidth tracking, bot/attack detection, total request counts.

JavaScript-based (Google Analytics, Plausible, Fathom, PostHog):

  • Only counts visitors with JavaScript enabled.
  • Filters bots automatically.
  • Tracks behavior — clicks, scrolls, conversions, custom events.
  • Great for: marketing, conversion tracking, UX analysis.

Most sites use both. The server-side stats reassure you about overall load and security; JavaScript analytics reassure you about actual humans engaging.

Recommendations for proper analytics

If you want serious analytics, install one of these on your site:

  • Plausible or Fathom — privacy-friendly, simple, paid (around $9/month).
  • Google Analytics 4 — free, comprehensive, Google-owned.
  • Posthog — free tier, more dev-focused, includes session replay and feature flags.
  • Matomo — self-hosted option if you want analytics data on your own infrastructure.

Each is a script you add to your site's <head>. They send data to the analytics provider and you view dashboards on their site (or your own, for Matomo).

For WordPress, all of the above have plugins that handle the install for you.

Bandwidth and resource alerts

If your traffic grows fast, you can hit plan limits. The portal shows current usage on your service page. We'll also email you if you cross 80% of any quota — bandwidth, storage, CPU, or process count.

If you need more headroom, upgrade your plan.

Power-user note

The web server logs in cPanel under "Raw Access Logs" are full Apache/Nginx-style logs. You can download them and pipe through goaccess, awk, or a log-analysis tool of your choice. Logs rotate weekly by default; archived logs are kept for 30 days.

Common questions

Where do I see my website traffic stats?

Go to Services, open your hosting, and check the service detail page. It shows visitor traffic over time, top pages, bandwidth used, and storage used.

Why don't my portal stats match Google Analytics?

The portal counts every server request, including bots, crawlers, and monitoring tools. Google Analytics only counts visitors with JavaScript enabled and filters bots out, so it's measuring real human behavior instead of raw traffic.

What's the difference between Awstats and Awstats in cPanel?

Both read the same server logs. Awstats gives a more detailed graphical breakdown by hour, day, month, country, browser, and referrer. Awstats is older and more compact, covering the same data in a tighter report.

How do I find out why my site is throwing errors?

In cPanel, go to Services, click your hosting, open the cPanel one-click login, and check Metrics. The Errors tool there shows recent web server errors like 404s and 500s so you can diagnose what's failing.

What happens if I go over my bandwidth or storage limit?

Flashcloud emails you when you cross 80% of any quota, including bandwidth, storage, CPU, or process count. If you need more room, you can upgrade your plan.

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