When you order hosting, you choose which datacenter runs your site. That choice sets where your files, databases, and email physically live, which matters both for speed and for data-residency questions.
The four datacenters
We host across four locations so you can keep your site close to your visitors:
- New Jersey, US (US East)
- Seattle, US (US West)
- Frankfurt, Germany (Europe)
- Singapore (Asia)
You pick the location at order time. We default to the nearest match based on your IP when you sign up, but the choice is yours. Pick the one closest to most of your visitors for the lowest latency. See What runs underneath your hosting.
What "where your data lives" covers
Your chosen datacenter is where your live site is stored and served: the website files, databases, and email on that hosting account. Backups are kept on separate infrastructure from your live data, not on the same disk. See Our backup options.
EU and GDPR-conscious customers
If you want your data to stay in the European Union, choose Frankfurt, Germany at order time. Your site's files, databases, and email for that account then live in the EU rather than the US or Asia.
A few honest caveats:
- Choosing an EU datacenter is one part of GDPR readiness, not the whole of it. GDPR also covers how you collect, process, and disclose personal data, your privacy policy, and the third-party services you use. Hosting location alone doesn't make a site compliant.
- Flashcloud does not claim a specific compliance certification on your behalf. We give you the choice of where to host; certifying your own compliance is your responsibility, ideally with advice from someone who knows your jurisdiction.
- Third-party tools you connect (analytics, payment gateways, email marketing, a CDN) may move data outside your chosen region. Review each one separately.
Changing location later
Location is set at order time. The existing setup docs don't cover flipping an account to a different region in place, so if you already have hosting in one location and need it in another, treat it as a move to a new account in the target datacenter. Open a ticket with our team and we'll help you plan it.