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BILLING & INVOICES

Downloading your invoices

Invoices are stored permanently in your account. Download as PDFs anytime — for accounting, expense reports, tax season, or just record-keeping.

Find your invoices

  1. Sign in and go to Billing.
  2. You'll see a list of all invoices on your account.

The list shows:

  • Invoice number — the unique reference.
  • Issue date — when the invoice was created.
  • Due date — when payment was due.
  • Amount — total.
  • Status — Paid, Unpaid, Overdue, Cancelled.

Download an invoice

Click an invoice to open its detail page. From there:

  • Download PDF — saves a fully-formatted PDF to your device.
  • Print — opens a browser print dialog with the invoice ready to print.
  • View line items — shows what services were billed.

Filter and search

The invoices list supports:

  • Search — by invoice number or amount.
  • Filter by status — Paid only, Unpaid only, Overdue only.
  • Sort — newest, oldest, by amount, by status.

For accounting use, filter to "Paid in " to grab everything you paid in a tax year.

Bulk download

We don't currently support "download all invoices as a zip" from the portal. Workarounds:

  • Per-year CSV export — open a ticket with billing requesting your invoices for a specific year as a CSV. We can email a structured export.
  • API access for accounts with technical needs — we can provide an API key to programmatically pull invoices. Open a ticket.
  • Manually download each PDF — tedious but works for one-off needs.

Invoice fields

Each invoice includes:

  • Bill to — your billing name and address from your account profile.
  • Bill from — Flashcloud's legal entity and address.
  • Tax ID — your tax ID if on file (and ours if applicable).
  • Line items — services billed, quantities, unit prices, totals.
  • Subtotal, Tax, Total — broken out.
  • Payment status — paid, unpaid; if paid, the payment date and method.

For accounting purposes, the PDFs include all the fields a typical accountant or bookkeeper needs.

Tax IDs and VAT

If you're a business that needs your tax/VAT ID on invoices:

  1. Add it in Account → Profile.
  2. Future invoices include it.

Past invoices don't auto-update — they reflect what was on file when issued. For corrections, open a ticket.

Currency

Invoices are issued in USD. If you're paying with a card in a different currency, your bank handles conversion at their rates — the invoice shows USD, the card statement shows your local currency at conversion.

For specific multi-currency needs (large enterprise customers), open a ticket with billing. We can sometimes set up alternative arrangements.

Receipts vs invoices

We use the term "invoice" for both — issued before payment (with status Unpaid) and after (Paid). The same PDF doubles as a receipt once payment is recorded.

If your accounting system specifically needs a "receipt" document distinct from the invoice, the PDF post-payment serves as both. If you need a different document format, open a ticket.

Past invoices for ex-services

If you cancelled a service and then need an invoice from before cancellation:

  • The invoice is still in Billing — cancellation doesn't delete invoices.
  • Download as needed.

Even after closing your entire account, we retain billing records for the legally-required period (varies by jurisdiction, typically 7 years). If you've closed your account and need an old invoice, open a ticket with billing — we'll fetch it from archives.

Power-user note

For automated bookkeeping integration (Xero, QuickBooks, Wave, etc.), we don't have direct integrations yet. Workflow:

  • Manual import — download PDFs, upload to your accounting software.
  • CSV export for batch import (open a ticket).
  • API access if you want to build a custom integration.

Native integrations are on our roadmap; not yet available.

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