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BILLING & INVOICES

Downloading your invoices

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IN SHORT

Flashcloud invoices are stored permanently in your account. Sign in, go to Billing, click any invoice, and select Download PDF to save a fully-formatted copy for accounting, expense reports, or tax records.

Invoices are stored permanently in your account. Download as PDFs anytime — for accounting, expense reports, tax season, or just record-keeping.

Find your invoices

  1. Sign in and go to Billing.
  2. You'll see a list of all invoices on your account.

The list shows:

  • Invoice number — the unique reference.
  • Issue date — when the invoice was created.
  • Due date — when payment was due.
  • Amount — total.
  • Status — Paid, Unpaid, Overdue, Cancelled.

Download an invoice

Click an invoice to open its detail page. From there:

  • Download PDF — saves a fully-formatted PDF to your device.
  • Print — opens a browser print dialog with the invoice ready to print.
  • View line items — shows what services were billed.

Filter and search

The invoices list supports:

  • Search — by invoice number or amount.
  • Filter by status — Paid only, Unpaid only, Overdue only.
  • Sort — newest, oldest, by amount, by status.

For accounting use, filter to "Paid in " to grab everything you paid in a tax year.

Bulk download

We don't currently support "download all invoices as a zip" from the portal. Workarounds:

  • Per-year CSV export — open a ticket with billing requesting your invoices for a specific year as a CSV. We can email a structured export.
  • API access for accounts with technical needs — we can provide an API key to programmatically pull invoices. Open a ticket.
  • Manually download each PDF — tedious but works for one-off needs.

Invoice fields

Each invoice includes:

  • Bill to — your billing name and address from your account profile.
  • Bill from — Flashcloud's legal entity and address.
  • Tax ID — your tax ID if on file (and ours if applicable).
  • Line items — services billed, quantities, unit prices, totals.
  • Subtotal, Tax, Total — broken out.
  • Payment status — paid, unpaid; if paid, the payment date and method.

For accounting purposes, the PDFs include all the fields a typical accountant or bookkeeper needs.

Tax IDs and VAT

If you're a business that needs your tax/VAT ID on invoices:

  1. Add it in the Account page.
  2. Future invoices include it.

Past invoices don't auto-update — they reflect what was on file when issued. For corrections, open a ticket.

Currency

Invoices are issued in USD. If you're paying with a card in a different currency, your bank handles conversion at their rates — the invoice shows USD, the card statement shows your local currency at conversion.

For specific multi-currency needs (large enterprise customers), open a ticket with billing. We can sometimes set up alternative arrangements.

Receipts vs invoices

We use the term "invoice" for both — issued before payment (with status Unpaid) and after (Paid). The same PDF doubles as a receipt once payment is recorded.

If your accounting system specifically needs a "receipt" document distinct from the invoice, the PDF post-payment serves as both. If you need a different document format, open a ticket.

Past invoices for ex-services

If you cancelled a service and then need an invoice from before cancellation:

  • The invoice is still in Billing — cancellation doesn't delete invoices.
  • Download as needed.

Even after closing your entire account, we retain billing records for the legally-required period (varies by jurisdiction, typically 7 years). If you've closed your account and need an old invoice, open a ticket with billing — we'll fetch it from archives.

Power-user note

For automated bookkeeping integration (Xero, QuickBooks, Wave, etc.), we don't have direct integrations yet. Workflow:

  • Manual import — download PDFs, upload to your accounting software.
  • CSV export for batch import (open a ticket).
  • API access if you want to build a custom integration.

Native integrations are on our roadmap; not yet available.

Common questions

How do I download an old invoice?

Sign in and go to Billing. You'll see every invoice on your account there, since invoices are never deleted, even after cancelling a service.

Can I download all my invoices at once?

Not directly from the portal, there's no bulk zip download yet. Open a ticket with billing to request a CSV export for a specific year, or ask for API access to pull invoices programmatically.

Why does my invoice show USD when I paid in a different currency?

Invoices are always issued in USD. Your bank converts the charge to your local currency at their own rate, so the invoice and your card statement will show different amounts.

How do I add my tax ID or VAT number to my invoices?

Add it under the Account page, and it will appear on future invoices automatically. Past invoices won't update on their own, so open a ticket if you need a correction to one already issued.

Is the invoice PDF also my proof of payment?

Yes. Flashcloud uses the same PDF for both: it shows status Unpaid before payment and Paid afterward, with the payment date and method once it's settled.

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