Request a Free Transfer from the portal sidebar with your GoDaddy cPanel login, and our migration specialist copies your files, databases and email to Flashcloud. Your GoDaddy site keeps serving visitors the whole time, and nothing changes for them until you approve the cutover.
What to share with the migration team
What you send depends on which GoDaddy product you're on:
- Web Hosting (cPanel): your cPanel URL, username and password. To find cPanel at GoDaddy, open your product page, select Web Hosting, click Manage next to your plan, then cPanel Admin. If you only ever open cPanel from your GoDaddy account and don't know the cPanel password, say so in the notes.
- Hosting for WordPress (managed): your GoDaddy account login and the site name, since this plan doesn't use a standard cPanel. Note it in the form so the specialist knows where to look.
- Website Builder or Airo sites: these can't be copied, because GoDaddy doesn't export them as files and a database. We rebuild them instead, with the free starter website that comes with every plan: a real WordPress site of up to five pages, built by a person on our team. Mention it in the notes and send us your text, images and logo.
Don't type a password into the form or the ticket text. Once the ticket is open, use its "Send a password (the safe way)" option: the link stays private to our staff and self-destructs after 1 to 30 days.
What stays live, and what moves
Your GoDaddy site keeps answering visitor traffic for the entire migration. Nothing about DNS or nameservers changes until the copy is verified and you approve the cutover. You can preview the copy before changing DNS, and how long a migration takes gives typical timings.
Email: tell the specialist which kind you use. Mailboxes in cPanel move with their contents in the same transfer. If you use Microsoft 365 through GoDaddy, the specialist plans the mailbox move and the email (MX) record change with you, so nothing bounces.
When everything checks out, you point your domain to ns1.flashcloud.com and ns2.flashcloud.com.
Your domain, if it's registered at GoDaddy
You can keep the domain at GoDaddy and only change its nameservers, or transfer it to Flashcloud. GoDaddy's free domain covers the first year only, and a .com then renews at $22.99 a year. Every Flashcloud plan includes one free domain, by registration or transfer, and on yearly and 3-year plans an eligible domain then renews free while your plan is active, with free WHOIS privacy.
To get the transfer code at GoDaddy, open your Domain Portfolio, select the domain and choose Transfer to Another Registrar. GoDaddy turns off its domain privacy at this step, and it also emails the code to the domain's registrant address. Transfers usually take 5 to 7 days. A domain registered or transferred in the last 60 days can't move yet. The steps on our side are in transferring a domain to Flashcloud. Move the site first and the domain second, so nothing goes offline in between.
Don't lose the GoDaddy time you already paid for
GoDaddy's best prices need a 3-year term, so many people move with time still left on their plan. We match that time with up to 6 free months on your new Flashcloud plan. Twelve months left adds six, and three months left adds three. It applies to yearly and 3-year plans, prepaid Website Builder time counts too, and we need a recent GoDaddy invoice showing your plan and term. It's separate from the free migration itself. Free months for unused hosting time explains how to send the invoice.
Before you cancel GoDaddy
Check that your site, forms and email all work on Flashcloud, on your real domain. Then:
- Download your own full backup from GoDaddy first.
- Your GoDaddy SSL certificate ends when the hosting does. That's fine once your site is on Flashcloud, where SSL is already set up.
- GoDaddy refunds annual plans within 30 days and monthly plans within 48 hours. If you're still inside that window, cancel before it ends.
- If you moved email off Microsoft 365 through GoDaddy, cancel that subscription too. Its free trial renews automatically at the full price.
- If your domain is registered at GoDaddy, transfer it or keep it renewed there, so it doesn't lapse with the hosting.
- Keep your last GoDaddy invoice. You'll need it for the free months.
Still comparing hosts? Our GoDaddy alternatives guide compares five options on renewal price and what's included, and free migration shows everything we move for you.
When to open a ticket
If your GoDaddy account mixes several products, like a domain, an email plan and hosting with different renewal dates, open a ticket before you submit the transfer. We'll help you order the moves so you don't pay for overlapping services longer than you need to. For anything that comes up mid-migration, use Support in the portal. These go to real people, not a queue.