Creating email accounts on your domain

Email accounts on your domain (you@yourdomain.com, info@yourdomain.com) take a minute to create. They live on your hosting account and can be checked via webmail or any email client.

Create an email account

1. Go to Services → click your hosting → Email tile.
2. Click New mailbox.
3. Enter:
   • Email address — the part before @. Domain is auto-selected.
   • Password — strong; this is what the email client will use.
   • Storage quota — how much of your hosting storage to allocate to this mailbox.
4. Save.

The account is active immediately. You can start sending and receiving right away.

Pick the right email name

Some conventions worth considering:

• info@, support@, sales@, contact@ — business-friendly aliases.
• firstname@ or firstname.lastname@ — personal addresses for team members.
• hello@, hi@, hey@ — friendlier startup vibes.
• noreply@, notifications@ — for outgoing-only addresses (e.g., automated emails from your app).

Connect to a phone or computer

Once the account is created, set up your email client:

For exact server settings (host, ports, authentication), see Email server settings. The short version:

• Incoming: IMAP, mail.yourdomain.com, port 993 (SSL).
• Outgoing: SMTP, mail.yourdomain.com, port 465 (SSL).
• Username: full email address (e.g., you@yourdomain.com).
• Password: what you set when creating the account.

Most modern email clients auto-detect settings from the email address — try that first; fall back to manual config if it fails.

Webmail

If you don't want to set up an email client, use webmail:

1. Visit https://yourdomain.com/webmail or https://mail.yourdomain.com.
2. Log in with the full email address and password.
3. Pick Roundcube (we recommend it) for a modern interface.

For more, see Accessing webmail.

Storage quotas

When creating an account, you set how much storage it can use:

• Default: 1GB or "unlimited" depending on plan.
• Total storage shared: all your email accounts combined count toward your hosting's total disk quota.

Set realistic quotas — info@ for a small business might need 5GB; a personal you@ might need 20GB.

You can change quotas anytime from the Email Accounts tile → click an account → Manage.

Plan limits

How many email accounts you can create depends on your plan:

• Most shared/WordPress plans: 50 to unlimited email accounts.
• VPS: typically unlimited.

The actual limit (if any) is on your plan's spec sheet. If you need more, upgrade or get in touch.

Removing an account

Same Email tile, click the account → Delete. We:

• Remove the account credentials.
• Delete all stored messages.
• Free up the quota for other accounts.

Once deleted, messages are gone. Back up first if you want to keep them. See Backing up your email.

Power-user note

Email accounts run on cPanel's mail server, with each domain getting its own virtual mail user space. The actual files live in /home/your-account/mail/yourdomain.com/, accessible via the file manager if you ever need to inspect mailbox files directly (Maildir format).