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GETTING STARTED

Find your way around the portal

The Flashcloud portal is organized around what you're trying to do, not what tool you're using. Here's the map.

Sidebar at a glance

The left sidebar groups things by what they're for:

Portal

  • Dashboard — your home page. Recent activity, services overview, upcoming renewals, open tickets.
  • Marketplace — order more hosting, register or transfer domains, browse our shop.
  • Services — every active hosting plan, VPS, dedicated server, and addon you have.
  • Domains — every domain registered or transferred to us.
  • Billing — invoices, payment methods, billing details.
  • Support — tickets, with our team.

Goodies

  • Free Website — request a built-by-us starter site.
  • Free Transfer — request migration from another host.
  • Cloudflare CDN — manage Cloudflare proxy/cache settings on eligible services.
  • Referrals — invite friends and earn credit.

Account (top-right avatar)

  • Your profile, contact details, password, and two-factor authentication.

Where to do common things

What you want to do Where it lives
Install WordPress Services → click hosting → WordPress tab
Add an email account Services → click hosting → Email
Edit DNS records Domains → click domain → DNS
Renew a domain Domains → click domain → Renew
Renew a service Billing → click the unpaid invoice → pay
Pay an invoice Billing → click the invoice
Update saved card Account → Payment methods
Open a ticket Support → New ticket
Cancel a service Services → click service → Cancel
Upgrade a plan Services → click service → Upgrade
Sign out Top-right avatar → Sign out

Service detail page

Every service in your account has a detail page at /services/. The layout is the same regardless of service type:

  • Information — status, plan, IP, hostname, billing cycle, next renewal date.
  • Tool tiles — every available tool for that service, as click-through cards.
  • Quick actions — restart, reinstall (VPS), upgrade, cancel.

The tool tiles are scoped to what makes sense for that service: a shared hosting plan shows Files, Email, Databases, Subdomains, etc. A VPS shows Console, Snapshots, Firewalls, Networks. WordPress hosting shows the WordPress wizard front and center.

Domain detail page

Every domain in your account has a detail page at /domains/:

  • Renew — pick years, see total at the top.
  • Auto-renew toggle.
  • Transfer lock toggle.
  • WHOIS privacy toggle.
  • Contacts editor — registrant/admin/tech/billing.
  • DNS — record editor (subpage).
  • Nameservers — editor (subpage).
  • Transfer out — get the EPP code if you're leaving.

Search

Top of the portal there's a search box. It searches your services, domains, invoices, and tickets — useful when you have dozens of services and don't want to scroll.

Mobile

The whole portal is mobile-responsive. The sidebar collapses to a hamburger menu on small screens; everything else reflows. You can open a ticket, pay an invoice, and check service status from your phone.

CAN'T FIND IT?

Real humans answer fast.

Hosting with us? Open a ticket and a real person replies - no scripts, no upsells. Still choosing a host? The same team is included with every plan, from day one.