Getting started
13 articles.
Adding your first website: from empty hosting to live site
Point your domain, put your files on the server, and let SSL issue itself. The full path from an empty Flashcloud account to a live site with HTTPS.
Checking Flashcloud system status
portal.flashcloud.com/status shows live component health across all four regions. Check it first before opening a ticket for a suspected outage.
Getting around cPanel: the tools that matter
cPanel is one click from the portal, no separate login. The tools actually worth knowing: PHP limits, error logs, backups, restores, and malware scanning.
Reading your service detail page
Your service detail page shows disk usage, billing dates, server details, one-click logins, and account actions in one place. Here's what each part tells you.
Requesting your Free Transfer, step by step
How to request your Free Transfer in the portal: the form fields, safe credential handling, the preview before DNS cutover, and how long it takes.
Requesting your free website, step by step
Walk through the portal's 4-step Free Website wizard: business details, site type and deploy choice, accent color, then review, submit, and track the ticket.
What does "Pending" mean? Service statuses explained
Active, Pending, Suspended, and Terminated in Services tell you exactly where a hosting plan stands. Here's what each status means and what to do about it.
Your first day with Flashcloud: a setup checklist
Your first day, built around two free pillars: a Free Transfer that moves your old site, or a Free Website our team builds for you. Plus the 2-minute lockdown.
Find your way around the portal
The Flashcloud portal is organized around what you're trying to do, not what tool you're using. Here's the map. Sidebar at a glance The left sidebar groups things by what they're f
How to get help and contact support
Need a hand? You can reach the Flashcloud team by live chat, by support ticket, or by email. Every request goes to the same team, and everything you send stays in your account…
The portal vs cPanel — what goes where
If you've used another host before, you probably spent most of your time in cPanel. With Flashcloud, the portal is the new home for almost everything — but cPanel is still there, o
Welcome to Flashcloud
Welcome aboard. The first week is when most "where do I go for X?" questions come up, so here's a quick orientation to save you some clicking around. What you can do from the porta
What runs underneath your hosting
The short version: enterprise hardware, multiple datacenters, redundant networking, and the same caching stack big WordPress hosts charge a lot of money for. Hardware NVMe SSD stor
Real humans answer fast.
Hosting with us? Open a ticket and a real person replies - no scripts, no upsells. Still choosing a host? The same team is included with every plan, from day one.