Welcome to Flashcloud

Welcome aboard. The first week is when most "where do I go for X?" questions come up, so here's a quick orientation to save you some clicking around.

What you can do from the portal

The Flashcloud portal is the single place you manage everything. From the sidebar, you can:

Dashboard — at-a-glance view of your services, recent invoices, and any open support tickets.
Services — every hosting plan, VPS, or dedicated server you have with us. Click into any service to manage files, databases, email, WordPress sites, DNS, and more.
Domains — every domain you've registered or transferred to us. Renew, edit DNS, manage contacts, transfer in or out.
Marketplace — browse and order more hosting, register new domains, transfer existing ones in.
Billing — invoices, payment methods, automatic payments, refund requests.
Account — your profile, password, two-factor authentication, contact details.
Support — open a ticket with our team. Replies land in the portal and your email.

Hosting on Flashcloud is genuinely managed. We take care of:

Server patching and security updates — we keep the underlying OS, web server, and PHP versions safe.
SSL certificates — auto-issued and auto-renewed for every domain on your account.
Backups — daily automatic backups for shared and WordPress hosting, with point-in-time restore.
Caching and performance — LiteSpeed and Redis are pre-configured, no plugins to install.
DNS — backed by Cloudflare for shared/WordPress, anycast routing worldwide.
Malware scanning and DDoS protection — running quietly in the background.

You focus on your site. We focus on the infrastructure.

You own:

Everything is yours, exportable, and movable. We don't lock you in.

"How do I install WordPress?" → Services → click your hosting → WordPress tab.
"My domain isn't loading" → Domains → click the domain → check nameservers and DNS.
"I want to upgrade my plan" → Services → click the service → Upgrade.
"I forgot my password" → Sign in → "Forgot your password?"
"My card declined" → Billing → update payment methods, then retry the invoice.
"I need help" → Support. Replies in minutes during business hours.

Turn on two-factor authentication at Account → Security. It takes 60 seconds and protects you from password leaks.
Save a payment method at Account → Payment methods. Future renewals become one click.
Bookmark the portal — portal.flashcloud.com is where everything lives.

If you get stuck on anything at all, our team is one ticket away. We mean it.

Welcome again — glad you're here.