cPanel
48 articles.
A redirect I added in cPanel is not working
A redirect usually fails from a wrong target format, caching, or a conflicting .htaccess rule above it. Here's how to check each cause and fix it.
Backing up and restoring a single database
Export one MySQL database from phpMyAdmin or the command line, then restore it the same way. No full-account backup needed, and it stays scoped to that one database.
Changing the PHP version (whole account or one folder)
Switch PHP versions per domain from the portal or per-directory in cPanel. Here's which tool to use and when each override applies. To change PHP for an entire.
Creating 301 redirects in .htaccess
Write a 301 redirect rule directly in .htaccess for cases the portal's redirect tool can't handle. A 301 redirect in .htaccess uses mod_rewrite to send visitors and.
Email accounts in Meridian
To view or manage mailboxes in cPanel's Meridian theme, open Email in the sidebar. Here's how the accounts table, forwarders, and autoresponders work.
Files and backups in Meridian
Manage files inline, check Trash for deleted items, and create on-demand backups of your account directly within cPanel using the Meridian theme.
Finding classic cPanel tools in Meridian (Cron Jobs, Zone Editor, Softaculous, JetBackup)
Cron Jobs, the full Zone Editor, MultiPHP INI Editor, Git and JetBackup aren't on Meridian's sidebar. Use the top search or switch to the Classic theme to reach them.
Generating a CSR
Generate a certificate signing request in cPanel's SSL/TLS Certificates tool, or skip it with Flashcloud's free auto-issued SSL certificate instead.
Git Version Control in cPanel: create and clone repos
How to create a new repository or clone an existing one with cPanel's Git Version Control tool, and where the files need to live to be servable.
Installing an SSL certificate you bought elsewhere
How to install a third-party SSL certificate in cPanel: where to paste the CRT and key, what an empty domain list means, and when to use free SSL.
Managing a website in Meridian (Websites & Apps)
Learn how Meridian's per-site tabs (Overview, SSL, Email, DNS, Files, Backups, Alias, and Settings) organize tools for an individual domain in cPanel.
Meet Meridian, the new cPanel theme
Meridian is an optional new cPanel look: an action-based dashboard, nine sections, top search, and light/dark/system mode. Switch back to Classic anytime.
Reading your traffic in Awstats
Awstats is cPanel's built-in traffic report, built from server logs. Here's where to find it and what each report means. Open cPanel for your domain, then look under.
Setting up FileZilla
Connect FileZilla to your Flashcloud hosting account with your FTP credentials, covering Quickconnect, Site Manager setup, and fixes for failed connections.
Stopping folder listings (Indexes)
Fix "Index of /" directory listings in cPanel with the Indexes tool or a quick .htaccess rule, and know when each fits. If visiting a folder on your site shows a.
Switching between the Meridian and classic cPanel themes
How to switch between the classic Jupiter cPanel theme and the newer Meridian theme, what changes when you do, and where the classic-only tools still live.
The Ask AI assistant in cPanel
Ask AI in cPanel's Meridian theme answers questions and points you to settings fast, but it cannot change anything for you, unlike the Flashcloud AI Connector.
The Meridian dashboard: action-required cards and next actions
What the Meridian dashboard's action cards mean, how to clear DNS and SSL issues from one screen, and what the suggested next actions below them do.
The Meridian performance page
How to read the Meridian Performance tab: bandwidth, visitors, errors, and resource usage against your plan limits, plus what to do when a number looks off.
The Meridian security score and what moves it
Meridian's Security Score reflects live SSL, firewall, and HTTPS status. Fix the flagged item, then check back to confirm the score updated afterward.
Two-factor authentication: it lives in the portal, not in cPanel
Two-factor authentication for your Flashcloud account is set up at Account, Security in the portal. cPanel has no 2FA tool of its own to turn on.
What is my MySQL hostname?
For almost every Flashcloud site, your MySQL hostname is just localhost. Here's when that's true, when it isn't, and how to check. Your MySQL hostname is localhost .
Why can't I upload files?
File upload failures usually trace to a permissions, size limit, or connection issue. Here's how to diagnose each cause and fix it before contacting support.
Allowing or denying IPs in .htaccess
Block or allow specific IPs at the Apache level with .htaccess rules. Covers syntax for both, common mistakes, and when to use a web application firewall instead.
Blocking bots by user agent in cPanel
Block scrapers and bad bots by user agent using .htaccess rewrite rules in cPanel File Manager. Exact syntax, chaining conditions, and common pitfalls to avoid.
Checking and reducing your database size
See what's filling your MySQL database and cut it down: table-by-table sizing, log cleanup, spam tables, orphaned rows, and table optimization.
Checking Certificate Status with SSL/TLS Certificates
Find your SSL certificate status in cPanel's SSL/TLS Certificates tool, understand expiry dates, and fix common "not secured" browser warnings.
Common FTP errors and fixes
Fix the FTP errors that actually show up: 530 login failures, 425/PASV timeouts, permission denied issues, and stuck or corrupted transfers.
Creating a database and user (MySQL Database Wizard)
cPanel's MySQL Database Wizard creates a database, user, and privileges in one guided flow. Here's when to use it over the portal's MySQL Databases tile.
Creating a phpinfo page (and deleting it after)
Build a quick phpinfo.php file in File Manager to check your live PHP config, then delete it right away so you don't leak server details to bots and crawlers.
Custom php.ini and the MultiPHP INI Editor
Change upload limits, memory limits, and other PHP directives per domain using cPanel's MultiPHP INI Editor, Basic or Editor mode. To change PHP settings like.
Do I need a paid SSL certificate?
No. Flashcloud auto-issues a free Let's Encrypt SSL certificate on every domain, usually within minutes, and renews it automatically before it expires.
Editing DNS records per website in Meridian
Meridian's Websites & Apps → DNS tab shows the full zone per domain, including A, CNAME, MX, and TXT records, with an inline hint on the A record you'll edit most.
Exporting and importing a database over SSH
Export with mysqldump and import with mysql, both run over SSH, to move databases of any size with no phpMyAdmin upload cap or timeout to fight.
Finding errors with the cPanel Errors tool
The Errors tool under cPanel's Metrics section shows your domain's most recent error log entries in the browser, no file access needed for a quick look.
Fixing mixed content warnings
A mixed content warning means your HTTPS page is loading an HTTP resource. Find the hardcoded http:// link in your code and fix it at the source, then clear any cache.
Generating and downloading a full account backup
How to generate a full cPanel account backup with Backup Wizard, download it, and use it outside the automatic daily backups already running.
How SSL renewal works (AutoSSL)
AutoSSL renews your free Let's Encrypt certificate automatically before it expires. Here's how the cycle works and how to fix renewal problems.
Mail routing: local vs remote mail exchanger
What Local Mail Exchanger and Remote Mail Exchanger mean in cPanel, when to use each, and why the wrong setting causes bounced mail. In cPanel's Email Routing tool,.
max_input_vars: what it is and how to raise it
PHP caps how many form fields a request can carry with max_input_vars. If fields go missing on submit, raise it in cPanel's MultiPHP INI Editor.
Reading raw access logs
Raw access logs record every hit to your site. Here's how to read them in cPanel, what each field means, and how to filter for real problems.
Redirecting www to non-www (or the reverse)
Force one canonical domain version with a .htaccess redirect or cPanel's Redirects tool - here's when to use each. Pick one version of your domain, www or non- www ,.
Remote MySQL: connecting from your computer
Enable Remote Database Access, add your public IP address, then connect with any MySQL client using your normal database credentials and port 3306.
Site not working after enabling SSL
Usually caused by an unissued certificate, mixed content, or a redirect loop between your server and Cloudflare. Diagnose and fix each one below.
Supported PHP versions
PHP 7.4 through 8.3 are all available, switchable per domain from the portal. Here's how to pick a version and change it for a specific domain.
Uploading and extracting a zip archive
Upload a zip in File Manager, right-click Extract to unpack it server-side. No FTP required, no local unzip step, works for sites of any size.
What is an SSL certificate and why you need one
SSL certificates encrypt traffic between browsers and your site. Here's what they do, how to check yours, and what Let's Encrypt SSL covers on Flashcloud.
Which folder is my website root?
Your site's root folder is public_html, or a subfolder inside it for addon domains and subdomains. Here's how to find and confirm the exact path.
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