Checking DNS propagation from the Flashcloud portal

You can check whether resolvers worldwide see your Flashcloud hosting directly from your client area. Go to portal.flashcloud.com, select Services, click your hosting service, and click the DNS Propagation tile under MANAGE ACCOUNT. You do not need third-party checker sites or manual terminal queries to see whether your domain has switched over.

The DNS propagation tool queries 25+ public resolvers across five continents and compares their live responses against your server IP. It shows you the exact answers resolvers are caching, flags whether Cloudflare proxying is active, and lets you track migration cutovers in real time.

How the portal checker works

The checker lives at the path /services/<id>/propagation inside your service management view. When you open the page, you have four main controls at the top:

• Hostname dropdown: Lists every primary domain, addon domain, alias, and subdomain on your hosting account. An Other hostname on this account… option lets you type a specific hostname manually.
• Record-type pills: Switch between A, AAAA, CNAME, MX, NS, TXT, SOA, and CAA. The A record is selected by default.
• Check again button: Runs an on-demand test across every location immediately.
• Auto-refresh every 30 s: Keeps the page updating automatically while you wait out cache expirations.

Right below the controls, a summary card displays the tested record and target host, such as A RECORD FOR yourdomain.com. The card displays an aggregate headline like 26 of 26 locations see Flashcloud, accompanied by a percentage progress bar, the target account IP, the authoritative nameserver response, and a timestamp for the latest check.

If you run the domain through our integrated edge network on the Cloudflare CDN portal page, the summary card detects this state and adds an extra notice: Cloudflare is in front of this domain. Its origin record points to your server IP, this Flashcloud account ✓. This confirms that edge routing is functional, even when resolvers return Cloudflare anycast addresses rather than your direct server IP. To learn more about how edge caching interacts with DNS answers, read what Cloudflare does for your site (and what it does not).

Reading resolver verdicts and regional cards

The lower half of the page organizes test results into regional groups: GLOBAL, NORTH AMERICA, SOUTH AMERICA, EUROPE, ASIA, and OCEANIA. Each location card lists the resolver country flag, the provider name, the location city, the returned IP or string, the network round-trip time, and the record's remaining TTL.

Monitored providers include major anycast networks like Google Public DNS, Cloudflare, Quad9, OpenDNS, AdGuard DNS, Control D, Level 3 / Lumen, Hurricane Electric, and UltraDNS, alongside regional ISP resolvers such as Vivo, Deutsche Telekom, Swisscom, Orange Polska, Yandex, AliDNS, DNSPod, 114DNS, KT, SK Broadband, HiNet, NTT, and Telstra.

Each card displays one of three status pills:

• Propagated (Green): The resolver returned the exact IP assigned to your Flashcloud hosting account. Visitors routed to this resolver are loading your site from our servers.
• Via Cloudflare ✓ (Green): The resolver returned Cloudflare proxy addresses, and the Cloudflare edge is pointing to your Flashcloud account IP. The domain is live and protected.
• Still old (Sand): The resolver returned an older IP address, a registrar parking page, or a prior host. The resolver is serving a stale answer until its cache clock expires.

Validating a site move step by step

When migrating a website to Flashcloud, use this tool to confirm your switchover without guessing:

1. Preview your site first: Before touching DNS, open Services, select your hosting account, and open the Preview tool (labelled Preview without DNS). Create a preview link to verify that files, databases, and scripts render properly on the Flashcloud server.
2. Update your DNS: If you are switching nameservers to Flashcloud, go to Domains, select your domain, open the DNS section, and enter ns1.flashcloud.com and ns2.flashcloud.com. Note that the Domains section edits nameservers only. If you manage DNS elsewhere and want to point records individually, edit the A record at your current DNS provider to match the IP shown on your hosting summary card. For alias subdomains, consult our guide on adding a CNAME record.
3. Monitor propagation: Open the DNS propagation page, select the domain, and check the Auto-refresh every 30 s box.
4. Wait for green verdicts: As local resolver caches expire around the globe, sand-colored Still old pills turn to green Propagated or Via Cloudflare ✓ pills.
5. Automatic SSL issuance: Once DNS points to our servers, our platform auto-issues a free Let's Encrypt SSL certificate within roughly five minutes.

Why some locations show "Still old"

DNS is a decentralized cache system. Resolvers store records for the duration set by the record's TTL (time to live). If your previous host used an A record TTL of 3600 seconds, external resolvers will serve that old address for up to an hour after you update your settings. The checker will display Still old until that countdown finishes.

Nothing can force an external third-party resolver to drop its cache early. To understand the mechanics of resolver caching and how to prepare before future updates, see what affects DNS propagation time and our overview on how long DNS propagation takes.

You can also check records without logging in. The same diagnostic engine is publicly available at https://flashcloud.com/tools/dns-propagation-checker.

When to contact support

If your nameservers have been pointed to Flashcloud for more than 48 hours and the authoritative query on the summary card fails to show Flashcloud records, contact support. Open a ticket via Support > New ticket in the portal. Include your domain name and your Support PIN (found under /account). Our team will inspect the registry delegation and zone files for conflicts.

Related: preview a site on your Flashcloud account before switching DNS, and the public version of this checker: check DNS propagation worldwide.